Find Answers To Your Customer Support Questions Here
QUESTIONS ABOUT YOUR ORDER
- Please click here if you have any questions about shipping and order fulfillment.
- Please click here if you'd like to track your package.
EMAIL AND PHONE CONTACT
- Email: If you have an unanswered question about your order or regarding one of the products we carry please email us with your question.
We strive to answer all emails within 24 hours (weekends and holidays
excepted) but very often we will get back to you much sooner, sometimes
within minutes. And on rare occasions it might take us longer than 24
hours to answer your question but very rarely will it be much longer
than that.
Click Here To Send Us An Email
- Phone: If you feel that it's necessary you can use our toll-free number
to leave us a message, it's automatically routed directly to our secure
voicemail. We return calls about as efficiently as we return emails so
just for the record you won't get any faster service by calling. All
things being equal we prefer email because then we have an easily
accessible written record of what transpires that we can refer to in
the future if necessary. But we realize that some folks can't use email
or are not very adept at it, or just flat out don't like it, so if
you're one of those people then feel free to give us a call.
Toll-Free Number: 1-888-246-5007
RETURNS AND REFUNDS
If you need to return an item please see Our Guarantee and Return Policy & Instructions for the relevant information.
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