Frequently Asked Questions (FAQ)

Listed below are the Frequently Asked Questions regarding the products or information you were viewing on the previous page. We are continuously updating our Frequently Asked Questions as new questions are asked of us. If you have a question that isn't covered here you can always email your question to us and we'll do our best to give you a prompt and knowledgeable answer. And we'll probably post your inquiry and our answer to the FAQ list because it's likely that some future viewer will have the very same question that you did.

You may also find additional information by clicking the Help button that is next to the FAQ button in the upper right hand corner of every page.

How Do I Use The Seiko Cleancut™?
Can I Really Use The Seiko Cleancut™ Anywhere On My Body, Even On My Most Sensitive Areas, Without It Biting, Pinching Or Nicking Me?
Will The Seiko Cleancut™ Trim Or Shave Long Hairs?
Can I Use The Seiko Cleancut™ With The Total Shaving Solution?
How Do I Clean The Seiko Cleancut?
I've Got Really Bad Acne, Can I Use The Seiko Cleancut To Shave My Face?
I'm Of African Descent And Very Susceptible To Razor Bumps And Ingrown Hairs. Will Using The Seiko Cleancut Allow Me To Shave Without Causing These Problems To Flare Up?
What Kind Of Battery Does The Seiko Cleancut Use?
Can I Use A "C" Cell Rechargeable With My Seiko Cleancut?
How Do I Change The Battery In My Seiko Cleancut?
How Long Will The Blades And Foil On The Cleancut Last?
Can I Get Spare Parts For The Cleancut?
My Cleancut Doesn't Seem To Be Doing A Very Good Job, Are There Any Adjustments I Can Make?


How Do I Use The Seiko Cleancut™?

The Seiko Cleancut is a dry shaver and it MUST be used with powder in order to get excellent results. For your convenience we now include FREE with every Cleancut purchase a 3 oz container of Fordustin body powder, a medical grade, premium all-over body powder which utilizes natural cornstarch as its active ingredient rather than talc. It’s our understanding that women SHOULD NOT use talc based powders for any of their feminine hygiene needs as talc has been linked to a number of female health problems. For more specific information on this issue you can do a search on Google.

Another recommendation is to use a soft makeup brush to apply the powder, these can be found at a store like Sally's Beauty Supply or possibly at your local pharmacy. Your skin should be bone dry so you should definitely shave BEFORE your shower or bath, not after. Simply apply a small amount of powder to the area to be shaved either with your fingers or a brush, turn the unit on and begin shaving. You might find that it helps to move the rotary head in a circular motion when shaving, but feel free to vary your technique depending on what seems to work best for you.

Remember, the Seiko Cleancut is only for shaving stubble, so if you're not already down to stubble you should first trim the hair down to stubble with the Ladyfair or even better with one of the Seiko Shavy Femini Trimmers that we carry.

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Can I Really Use The Seiko Cleancut™ Anywhere On My Body, Even On My Most Sensitive Areas, Without It Biting, Pinching Or Nicking Me?

In a word, YES! Hey, we know it's hard to believe, especially if you've ever tried to do this with another electric shaver and had it bite you. That is definitely an unpleasant experience to say the least. But we've tested the Cleancut™ extensively and we're happy to say it works as advertised - no nicks, no bites, no pinches - just a smooth close shave.

The only caveat is if you notice the battery level has gone down to the point where it's affecting performance then you should replace it with a fresh battery. If you continue to use a depleted battery the shaver will gradually go slower and slower, and you could conceivably get a little pinch under these circumstances. But even then it wouldn't be anything like what you'd experience with other shavers, the super-fine screen really protects your skin from the blades.

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Will The Seiko Cleancut™ Trim Or Shave Long Hairs?

No, the Cleancut™ will only work on stubble, i.e. hair that is AT MOST no longer than one sixteenth of an inch (about 1.5 millimeters). That's why we recommend that when you purchase a Seiko Cleancut you also get either a Ladyfair or Femini trimmer- we want to ensure that you'll have a trimmer handy if you ever need one, and sooner or later you probably will.
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Can I Use The Seiko Cleancut™ With The Total Shaving Solution?

You can but it's really not necessary. If you do you should clean the foil and blades after every shave because they will definitely start to gum up with shaving slag. To use The Total Shaving Solution with the Cleancut™ or any dry electric shaver massage no more than one or two drops of TSS into the area to be shaved (do not add water) and then proceed as usual. A better idea is to use The Total Shaving Solution as a refreshing aftershave. Simply massage a drop or two of TSS with a little water into your skin (or just do it during your shower) for a nicely cool and soothing post-shave experience.

Note: the Seiko Cleancut is a dry shaver only and should never be used with water.

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How Do I Clean The Seiko Cleancut?

While holding the unit vertically simply remove the foil cap by unscrewing it counter-clockwise. Gently remove the circular blade assembly which is sitting on but not actually attached to the center shaft. IMPORTANT: be careful not to turn the unit on when you've got the foil off as the exposed blades could give you a nasty cut. To be safe you should remove the battery before you remove the foil cap.

Once the foil cap is removed you'll see a little reservoir where the bulk of the trimmed hair has collected, just empty the loose stuff into the trash and sweep out the inside of the reservoir with the supplied cleaning brush. Use the brush to clean out the inside of the foil cap as well, you can then rinse it out under fast running water and leave it to dry. For the blade assembly use a cotton swab and either isopropyl alcohol or white vinegar to gently clean off any build-up you might notice accumulating on the three blades, then if necessary use another cotton swab to dry off the blades. Once the foil and blades are clean and dry apply one small drop of The Total Shaving Solution to the inside of the foil as a lubricant, then reassemble and run the Cleancut™ for a few seconds.

If you use your Seiko Cleancut™ regularly, i.e. daily or every other day or so, you should clean it once or twice a week.

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I've Got Really Bad Acne, Can I Use The Seiko Cleancut To Shave My Face?

The Cleancut was designed originally as a men's face shaver for the Japanese market. At some point an enterprising American discovered that it also happens to be the ideal bikini trimmer and the rest is bikini trimming history. So yes you can use it to shave your face, and we have heard through the grapevine that the Cleancut™ works great for anyone with acne and can even improve the condition of your skin. From a logical standpoint alone we would have to agree with this statement because it shaves very close without irritation. If anyone has any first hand experience with this situation please email us and tell us about it.
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I'm Of African Descent And Very Susceptible To Razor Bumps And Ingrown Hairs. Will Using The Seiko Cleancut Allow Me To Shave Without Causing These Problems To Flare Up?

We have no personal experience with this situation but it seems logical to assume that shaving with the Cleancut would be a very effective way for people who suffer from this condition to avoid flare-ups. It is very gentle yet provides an extremely close shave. Again, we would love to receive feedback from customers with chronic razor bump troubles who give the Cleancut a try, so please send us an email.
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What Kind Of Battery Does The Seiko Cleancut Use?

The Cleancut takes a single "C" size alkaline battery, which will provide many quality shaves. As the battery becomes depleted the shaver will gradually operate at a slower speed until finally you'll notice it's not shaving as effectively as it once was. That's when it's time for a new battery.
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Can I Use A "C" Cell Rechargeable With My Seiko Cleancut?

No, you should not use a rechargeable battery with your Seiko Cleancut and here's why. The speed of any DC motor is directly related to the voltage of the power supply; the higher the voltage the faster the motor turns. By their nature rechargeable batteries do not have as high a voltage as alkaline batteries. For instance a fresh alkaline "C" cell, which is a 1.5 volt battery, will test out as high as 1.6 volts right out of the package. In contrast a fully charged rechargeable "C" battery will only put out 1.2 volts. Since the performance of the shaver is noticeably affected at 1.4 volts or less a 1.2 volt power supply isn't going to be acceptable. Stick with alkaline batteries and you'll be a happy camper.
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How Do I Change The Battery In My Seiko Cleancut?

To replace the battery simply twist the battery cover at the bottom of the shaver counter-clockwise and pull it straight out. Remove the old battery and insert a new one, positive end first, then replace the battery cover.
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How Long Will The Blades And Foil On The Cleancut Last?

It really depends on usage, but in general we suggest that you replace the blade assembly and foil about once a year. If you use your Cleancut a lot and you begin to notice a drop in its performance then that's when you should replace them. See the next question below!
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Can I Get Spare Parts For The Cleancut?

Yes, if you ever need to get spare parts (foil cap / blade assembly / battery cover) you can purchase the Seiko K-30CS Replacement Parts Kit right here for $25.00.
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My Cleancut Doesn't Seem To Be Doing A Very Good Job, Are There Any Adjustments I Can Make?

If it seems that your Cleancut is not performing as expected right out of the box, or if over a long period of usage you find it’s not performing as well as it once did then you may need to adjust the height of the blade assembly. Before you assume this to be the case PLEASE MAKE SURE you're using the unit as directed. We've found that by far the biggest source of trouble - in fact probably about 99% of the time - is when a customer uses the Cleancut without powder. Why anyone would do that is a mystery to us, except sometimes folks just don't bother to read our instructions. We can't stress enough how important it is to follow the directions to achieve the best results so please click here to review our usage instructions.

The Cleancut™ blade assembly height adustment is calibrated at the factory for optimum performance. On very rare occasions it can be slightly “off” or over time may either drift out of calibration or need to be tweaked because of blade wear. In any case it's a simple adjustment and is very easy to do, all you will need is a small, flat-blade jeweler’s screwdriver like the ones commonly used to adjust eyeglasses.

To Be Completely Safe We Always Recommend That You Remove The Battery Before Cleaning Your Cleancut™ Or Making Any Adjustments.

1. First unscrew the foil head from the shaver’s body by turning it in a counter clockwise direction. If they're dirty from use with hair trimmings and powder you should clean the foil, blades and reservoir before continuing on.

2. Remove the white plastic blade assembly by simply lifting it from the white plastic drive shaft.

3. While firmly holding the white plastic blade assembly, use your jeweler’s screwdriver to turn the small screw in the CENTER of the blade assembly clockwise about 1/8th to 1/4th of a turn. This will position the screw a little further down into the assembly, so when the pieces are reassembled the screw pushes against the drive shaft and slightly raises the blade assembly against the inside of the foil. Be extra careful while handling the blade assembly as the blades are sharp!

4. Reassemble and turn on the Cleancut. The blade assembly should spin smoothly but you should hear it whirring against the inside of the foil. If you don't hear metal to metal contact it isn't touching the inside surface of the foil, the result being either it won't shave at all or it will grab and pull. If the blade assembly binds and spins slowly (or not at all) you have raised the blades too high. Disassemble and lower the blade assembly by turning the screw slightly in a counter-clockwise direction to lower it.

5. You'll most likely be able to tell by ear when the blade assembly is properly adjusted, it will just sound "right." Test the unit on a patch of stubble - don't forget to use powder! - and make sure it's performing properly. If not you may want to continue fine-tuning it until you get it adjusted to where it seems right to you.

6. If no matter what you do your Cleancut doesn’t seem to be cutting properly then email us with the details and we’ll do our best to help, or if it's still within our 30 day guarantee period we'll either replace it or give you a refund. This is a very unlikely scenario but no matter what we stand behind our products.

If you have been using the unit with success in the past but now it just doesn’t seem to be shaving as well you may need to replace the foil and blade assembly. We offer the Seiko K-30SP Replacement Parts Kit for $25.00 which includes a new foil, a new blade assembly and a new plastic protective cap. For proper operation you may need to adjust the new blade assembly you get in the parts kit using these same instructions, but most likely it will work fine right out of the package.

7. Even with hard daily use you should get at least 6 months out of the foil and blade assembly. Typical life expectancy is one year with regular usage.

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