If it's FREE then why do I have to pay for shipping?
Abraham Lincoln once said that you can please some of the people all of the time and all of the people some of the time, but you can't please all of the people all of the time. With that in mind we realize there will be some folks who feel that "Free Sample" means that they shouldn't have to pay a shipping charge. As much as we would like to be able to absorb the shipping expense for everyone who wants to try the The Total Shaving Solution samples we'd be broke and out of business inside of 3 months if we attempted to do so.
The alternative solution was to come up with a way to make it cost effective for us and fair to you, the customer. We think we've done that - if you try the samples and come back to make a purchase all you have to do is use your eCoupon and you've redeemed your shipping expense. If you end up trying the samples and not coming back, well the samples were free and you're only out a couple of dollars for the shipping and handling. We have to pay the postage AND the fulfillment house, which in total costs more than what we charge for S & H on every sample order that is shipped. But since the vast majority of customers who try The Total Shaving Solution samples come back and make a purchase it all seems to balance out nicely in the end.
For the relatively few people who still might have a problem with our system please don't waste your time emailing us with comments, complaints, rants of righteous indignation, etc. It's simply not an option to change this policy and any emails on this subject will go unanswered. So instead we suggest you do yourself a big favor and either try a sample or jump right in and buy a bottle. The Total Shaving Solution is a great product and the odds are extremely high that you'll join the thousands of others who love it and use it every day.
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